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全球同服 热血国战

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FAQ

Why I need to become VIP

VIP players can enjoy many kinds of buff (for instance: Building Speedup increase, Resource Income bonus, Marching Speed bonus, Total Marches increase, Attack Bonus, Defense Bonus, Troop Health Bonus and so on), which can make VIP players grow up very quickly and get bigger battle advantage.
As the level upgrade of VIP level, this advantage is more obvious. We find that VIP players are all outstanding! Click [VIP] button near avatar to enter VIP interface, then you can freely drag following VIP privileges introduction to view every level VIP’s privileges.

What is Rally?

A Rally is an attack launched to an enemy by a team, this means that you can unite your alliance members to attack an enemy together.
When initiating rally team, the initiator needs to set up a schedule; the rally team should arrive before the time and then depart to the enemy on time.
The condition for you to use the Rally feature depends on your own Hall of War building; the upper limit number of rally troops is determined by the level of the Hall of War of the initiator.
Only the initiator can disband the rally troops; once the troops depart they cannot be recalled.

How to protect my troops?

You can use city protection card to completely stop someone attacking your castle (Troops that are outside of the castle will not be protected)
If your resource-gathering troops are attacked, you can choose to recall them back.
If your castle is under attack, you can choose to dispatch your troops out of the castle to escape the attack once.
Dispatching your troops to go in the underground palace for adventure is also a good way to protect your troops during wartime.
Using random teleport or advanced teleport can help you leave the dangerous place.
Joining an alliance, and using newbie teleport to move your city and gather together with your allies, can protect you effectively.
Building hospitals to heal more wounded troops when confronted with powerful enemies, can also reduce all losses suffered by your troops.

Can we sell, buy or share the game account?

Sell, buy or share COK account will violate our terms of service. Meanwhile, share of Game Center account or Google+ account also violate terms and conditions of Apple and Google. Under these conditions, we cannot guarantee the security of game account. Also, if the account is transferred between players without Elex’s approval, we reserve the right to close the game account.

Can I purchase gold from 3rd party websites?

The only authorized way to purchase gold in the game for upgrading buildings or purchasing items is through your own Google Play Store/iTunes account.

Some 3rd party websites sell gold to players, but none of them is authorized by Clash of Kings and it is not secure. They always ask for Game Center or Google+ account log in information or platform switch code from players, which means they can log into your game and we cannot ensure your account security in this circumstance. 

If you purchase gold through other means rather than in the game, we are sorry to inform you that you have violated our Terms of Service and we will no longer provide support and help to you. Furthermore, we reserve the right to freeze any account which involves gold purchasing from 3rd party websites. Appreciate your understanding!

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